FAQ

What is Glow Stations?


We provide fitness space rental services for trainers, the spaces are equipped with a variety of equipment to meet each trainer's needs, including everything trainers may need in order to built, maintain, and grow their own empire. We wanted to create a place that would encourage self-employment among fitness trainers, and support the growth of their economy and dreams. Each location of ours is called a Glow Station, and each station is designed and built in an attempt to create the ultimate training environment and experience for trainers and their clients.




What is Glow community?


We believe that in order to fulfill our dreams, we must surround ourselves with people who will motivate us to dream and achieve. Glow started a community of trainers, that grew to be global and now gathers trainers from over 56 countries around the world We have a lot to learn from each other, each of us comes from a different background, and had experienced, and learned different lessons. Glow is a whole world for trainers, the health and fitness world is what brings us all together. We operate both online and offline to provide you with everything you may need on your way to success




What is the meaning of the name Glow? And what is a Glower?


Glow is a feeling. This is a word that represents exactly what we would like our community members to feel about us. We strive to give each trainer its place to Glow in its own special way, break glass ceilings, and fulfill itself. Every step on our path is derived from this desire, to provide trainers with everything they need to build, maintain, and grow their own empire, the career of their dreams. Glowers is the name of our community members.




What is the meaning of your logo?


We’ve put a lot of thought into our logo design, what would be the vibe of it, what it would represent, and the way it will make you feel as our Glowers. We wanted it to be simple, but to also represent all of the above. That’s how we came up with the circle around our name. The circle represents the unity and continuity of our community. It represents the world we are surrounded by and the way the community we’ve all created together makes us one. We are all a part of something bigger, regardless of our religion, nationality, sex, color, or language. The circle also represents the whole ecosystem we aspire to create for our Glowers. We always strive to provide you with the whole circle and give you everything you need on your way to your own success and Glow.




What is the meaning of your slogan?


Our slogan, ‘wherever you go’, represents our aspiration to meet trainers’ needs, our Glowers’ needs, anywhere and always. It also represents our location strategy. We will always aspire to locate our stations in s=places where we could become an integrated part of your clients’ day-to-day lives. That is the reason why every station on the way will be located either in office buildings or in residential neighborhoods, to help you reach your full potential and grow your own empire, not only in your hometown, but wherever you go.




What is the community station?


In Glow, we encourage humanity, good-will, and contribution to others. We believe that as a community, and especially as one that revolves around fitness and health, belonging and unity, we have an important environmental responsibility. Glow strives to direct our community's operations to other fields by creating stations that encourage support and contribution to other communities, and by establishing different projects in cooperation with other communities who may need our support, in order to create social holism. That's why in each of our Glow Stations, you’ll also find our 'Community Station', which was built with a mission to fulfill our duty as a community.
Each Community Station contains a variety of different products for sale, and every quarter we will be donating a certain percentage of its sales to different organizations We truly believe that if each of us takes even the smallest step towards a better world, we can make a much broader impact together. We have the power to do great things together.




How can I book a station? Is there a possibility to reserve fixed hours?


Each subscription owner will have the option to reserve fixed hours at the beginning of their subscription, based on the remaining available hours. However, this is not a requirement if your clients are more spontaneous. Every Sunday, bookings will be open for the next week (Sunday to Saturday), and the access to the registration will be progressively opened. Starting 7 am every Sunday, all subscriptions will be able to book a station. Starting 12 pm every Sunday, all single rentals and packeges will be able to book a space.




What equipment is there in each station?


Yoga mats, over balls, resistance bands, pilates rings, foam rollers, yoga blocks, bosu balls, TRX straps, kettlebells (4kg, 6kg, 8kg, 10kg), drumbells (1kg, 2kg, 3kg, 4kg, 5kg, 8kg, 10kg), wall balls (6kg, 8kg), boxing equipment




What is a Golden hour and what is a Silver hour?


There are 2 types of hours in the stations. Golden hours are: Sunday to Thursday - 6 am - 10 am, 5 pm - 9 pm Friday - 6 am - 2 pm Saturday - 8 am - 10 am Silver hours are: Sunday to Thursday - 10 am - 5 pm, 9 pm - 12 am Friday - 2 pm - 12 am Saturday - 6 am - 8 am, 10 am - 12 am




Can I switch between the subscription plans?


Yes, you can switch between the subscription plans with a 4-weeks notice only.




Can I book a station without a subscription?


Of course! There are single rentals and a packege.




Do the Glow Ecosystem services valid for everyone?


No. The services included in Glow Ecosystem are only valid for subscription plans. However, some of them may be valid on single rentals and packeges as an add-on.




I'm just starting out as a trainer, will Glow be right for me?


Of course! We are here to support and nurture all types of trainers. Whether you are a beginner or an experienced trainer - we are here for you. It's even better for you, you will do what you love and we will take care of the rest!




What are the differences between your subscription routes?


There are 6 subscription routes that vary depending on the number of your weekly rental hours (up to 5 hours, up to 8 hours, or up to 12 hours) And the time of day (Silver hours or Golden hours - see details in the next story). Silver subscriptions are only valid for Silver hours, and Golden subscriptions are valid for both types of hours.




What happens if a client canceled/asked to reschedule the workout after I've already booked an hour at the station?


The cancelation policy depends on your route. On a single-hour rental, there is no refund if canceled at any stage and the rental hour cannot be rescheduled. On a package, you can cancel or reschedule up to 24 hours ahead of your rental hour. If you want to cancel less than 24 hours ahead, you can do so, and you won’t be charged only if another trainer has rented the Station instead. On subscriptions, you are able to cancel or reschedule up to 2/3/4 sessions a month, depending on your route, 24 hours ahead of your rental hour, with no charge. You can reschedule the hours you’ve canceled based on the hours left available, under your week restrictions - no aggregate. If another trainer has rented the station instead, this hour won’t be counted as one of your cancellation hours for the month.




What does the subscription include?


Each subscription includes a private space for the ultimate training experience for you and your clients, a variety of high-end fitness equipment, easy-to-use booking system, an option for reserved weekly hours, booking priority, personal link for client booking, insurance, our networking events




I would love for you to open a station in my town as well, is that possible?


We aspire to be where our members are. So, if you want us to open our next station in your town, contact us!





Hanagar 24 street, Hod Hasharon, Israel

Stay tuned for many more stations coming soon

support@communityglow.com

Opening Hours

Monday to Sunday 

6 am - 12 am

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